Recommended Leadership Books:
An Annotated Bibliography
Click on any book title to order it from the Amazon.com online bookstore
R.E.Brown Co. and Associates have reviewed the following leadership
books. These include classics in the field and the latest bestsellers.
We continuously add new and important books on leadership and
management development. So please check with us often.
If you're not sure about the title of a book or full name of the
author, use this index to find it quickly. Just click on the letter
below that matches the first letter of the author's last name. We will
locate the right place in the bibliography to find the authors
beginning with that letter.
Argyris, Chris.
Knowledge For Action: A Guide For Overcoming Barriers To Organizational Change. Jossey-Bass. 1993.
Argyis
presents a step-by-step description of how to assess an organization's
capacity to learn, analyze the data, and design and implement effective
interventions that help create a more dynamic and innovative
organization. This current work concentrates on defensiveness that
leads to skilled work incompetencies in which people develop behavior
patterns that overprotect them from perceived threats or embarrassment.
He analyzes defensive routines in detail and describes exercises
(right-hand, left-hand columns contrasting implicit and explicit
thoughts) that uncover these processes. Teams cannot be truly empowered
if their members are operating with underlying defensive positions.
Baker, Wayne E.
Networking Smart: How to Building Relationships for Personal and Organizational Success. McGraw Hill. 1993.
Real
world tips on how to increase your network and make it work for you.
Covers basic networking principles; the salutary effects of
well-established and well-maintained networks; managing relationships
with peers, subordinates, and superiors within an organization;
breaking bottlenecks and building bridges between organizational units;
encouraging creativity; tapping the power of diversity; networking
throughout the organizational life cycle; and managing relationships
outside an organization. The latter section discusses how to use
networking to find good people to hire; to change jobs; to establish
relationships with customers and clients; to develop positive
word-of-mouth in marketing; to build partnerships with suppliers; and
to co-operate with competitors. Also a description of how to start or
join a networking club.

Barlow, Janelle and Claus Moller.
A Complaint Is A Gift: Using Customer Feedback As A Strategic Tool. Berett-Koehler Publishers, Inc. 1996.
The authors argue that complaints are statements about expectations
that have not been met. More importantly, they can be viewed as gifts
and utilized for continuous feedback. Part One introduces the
"Complaint as a Gift" concept, claiming a complaint is the biggest
bargain in market research. Part Two offers eight steps for dealing
with complaints: 1. Say "thank you." 2. Explain why you appreciate the
complaint. 3. Apologize. 4. Promise to do something immediately. 5. Ask
for information. 6. Correct the mistake; 7. Check customer
satisfaction. 8. Prevent future mistakes. Part Three is crucial for
leaders and explains how to use complaints as the basis for future
organizational development.

Bennis, Warren and Burt Nanus.
Leaders: The Strategies for Taking Charge. 2nd Edition. Harperbusiness. 1997.
Originally
hailed as a seminal work on leadership, this revised edition is
updated, featuring a new foreword, and an important new chapter on the
future of leadership. Bennis and Nanus predict technological change
will be one of the most important challenges facing future leaders. In
the face of such quick and pervasive change, organizations will consist
of "knowledge workers," expert in specialized disciplines and demanding
a high degree of independent responsibility. The leader of this
organization must be able to manage successfully rapid changes in
technology itself as well as the organizational and structural
development such changes bring to the organization. Successful leaders
will still master and display the same basic skills identified by the
authors in their first edition of Leaders. Here they use in-depth
interviews with leaders from public and private sectors to challenge
traditional myths about leadership. They show that it constitutes a set
of skills that can be isolated, studied, and mastered. In Leaders, they
describe how leadership differs from management; identify vision,
communication, positioning, and "the creative
deployment of self" as the key strategies employed by leaders; and show
how leaders
use those skills to empower others.

Bennis, Warren.
On Becoming A Leader. Rev/2nd Edition. Addison-Wesley Pub Co. 1994.
Cassette Edition: 1995. Simon & Schuster
Author of numerous books, psychologist, sociologist, economist, and USC
professor, Warren Bennis has spent years intensely studying 150
leaders, -mostly corporate chiefs. In this book, he depicts the
differences between managers and leaders. Managers focus on: 1. doing
things right, 2. people as liabilities, 3. control, 4. rules, 5. how
things should be done, 6.compliance, 7. secrecy, and 8. formal
authority (hierarchy). By contrast, leaders focus on: 1. doing the
right things, 2. people as great assets, 3.commitment, 4. outcomes, 5.
what and why things could be done, 6. sharing information, and 7.
networks. A leadership-management self-test is presented, along with
some tips for crossing over from management to leadership practices.

Bennis, Warren and Joan Goldsmith.
Learning To Lead: A Workbook On Becoming A Leader. Updated. Addison-Wesley Pub Co. 1997.
A workshop in print. The first half has exercises that help you examine
your organization, the differences between managers and leaders, and
your past experiences with learning. The second half helps you create a
vision for your organization, develop qualities that engender trust,
and write an action plan for achieving your leadership goals. By
presenting a thorough self-assessment section and more than 30 one-day
skill-building exercises, this updated version walks readers through
the basics of leadership.

Bennis, Warren.
Why Leaders Can't Lead: The Unconscious Conspiracy Continues. Reissue Edition. Jossey-Bass Pub. 1997.
In
the original Unconscious Conspiracy (1976), Bennis raised questions of
leadership and how it evolved over time. He distinguished between true
leadership and managing, exploring the problem of why leaders seemingly
cannot lead. And focusing the issue in four parts: ordeal by
leadership; the options; the image and the realities; and "mortal
stakes." And he offered insights on possible solutions for the future.
In this continuing version, he explores the current state of
leadership, analyzing difficulties in the path of anyone who tries to
take charge of an organization, giving advice on keeping inertia and
turmoil from destroying their impact.

Blanchard, Kenneth, Patricia Zigarmi, and Drea Zigarmi.
Leadership and the One Minute Manager: Increasing Effectiveness Through Situational Leadership. William Morrow & Company. 1985.
Blanchard's
book is a classic and definitely worth a read more than ten years after
initial publication, especially in the age of self-directed work teams.
The authors explain thoroughly the appropriate leadership styles that
fit the task and person according to his or her abilities. Most
managers tend to get stuck in one leadership style, a coach or
director, for example, without being sensitive to the needs of the
particular task at the time and abilities of the person who will
perform the task. Reading this book for the first time, or re-reading
it will definitely improve your leadership effectiveness and
communication skills. Others will also perceive your leadership
qualities as you demonstrate situational leadership skills

Blanchard, Kenneth H. and Sheldon Bowles.
Gung Ho!: Turn on the People in Any Organization. 1st Ed. William Morrow and Company.
Cassette Edition: 1997. Random House.
The co-authors of Raving Fans, a New York Times business bestseller
provide a new management tool that outlines ways to increase
productivity. They concentrate on stimulating excellent morale in the
workplace. Their stories of how two managers saved a failing company
are interesting and the book uses three metaphorically described
principles of motivation: The Spirit of the Squirrel: Practice
worthwhile work; The Way of the Beaver: Be in control of achieving the
goal; The Gift of the Goose: Cheer each other on. The book has a clear
game plan for instituting their ideas that should boost enthusiasm and
performance.

Blanchard, Kenneth with Sheldon M. Bowles, and Harvey MacKay.
Raving Fans : A Revolutionary Approach to Customer Service. William Morrow and Company. 1993.
Cassette Edition: 1998. Random House.
Using
the parable style of The One Minute Manager, the authors use this
technique to teach how to define a vision, learn what a customer really
wants so that he or she is a raving fan, and institute effective
systems that continue responding to customers. Offers a map from which
you can create your own clear customer service ideals, not just okay
customer satisfaction but really inspired responses from customers.

Brown, Shona L. and Kathleen M. Eisenhardt.
Competing on the Edge: Strategy as Structured Chaos. Harvard Business School Press. 1998.
Another
great, new book on CHANGE from a McKinsey consultant (Brown) and a
Stanford University professor (Eisenhardt). They offer 10 distinct
ideas about strategy, organizational structure, and leadership that
will help you compete on the Edge. This is their new paradigm for
companies to survive in the instability, competition, and constant
change. Competing on the edge means to continuously reinvent on what
might be called the edge of chaos, exploiting the creative tension
between order of the past and the uncertainty of the future. The book
explain theory, but more importantly translates that theory into
practice, with chapters focusing on specific management problems and
possible solutions. And they open up new possibilities in management:
improvisation, co-adaptation, regeneration, experimentation, and time
pacing. The book, like its subject is fast-paced and fun to read.

Burgoyne, John and Mike Pedler.
Towards The Learning Company: Concepts and Practice. Books Britain. 1994.
A
collection of 21 chapters using Peter Senge's ideas about learning
organization. Authored by 25 management experts. An interesting chapter
by David Sutton deals with the issue of how people in groups work and
learn together.
Clemens, John K., Steve Albrecht, and Earl N. Shulman.
The Timeless Leader. Reprint Edition. Adams Pub. 1997.
The
authors relate management concerns to classic works in ancient
literature, the Renaissance, and the Industrial age, claiming that
current management issues are universal problems. They then discuss how
each era dealt with their respective management and leadership issues.
According to the authors, the classical age searched for balance
between the individual and institutions; the Renaissance exulted in the
individual; and the industrial age focused more strongly on the
organization. Each era addressed a slightly different aspect of
leadership, and each solution illuminates current dilemmas. An
interesting look at the problem of leadership.

Collins, James C. with Jerry I. Porras.
Built to Last: Successful Habits of Visionary Companies. Harperbusiness: 1997.
CASSETTE edition: 1994 Harper Audio
Collins and Porras, from Stanford's Graduate School of Business look
closely at how companies endure. Based on five years' research, they
offer six characteristics of the BEST American institutions: (1) first
in their industry, (2) widespread admiration from peers, (3) had
numerous CEOs, (4) made a significant mark on society, and (6) had
pre-1950 roots. Their stories of enduring companies from IBM, 3M. P
& G, J & J, Motorola and others uncover patterns for
long-lasting success built into the very culture of the organization. A
New York Times business bestseller, this paperback edition includes a
new chapter on building vision exploring the ways in which a company
can identify core values and beliefs in order to achieve its vision.
book explores and eliminates myths about success. Also a bestseller in
cassette version, though some of the stories are deleted. In both
versions, the authors take a different look at vision, discounting the
tendency to associate vision with individual single leadership. Collins
and Porras argue vision is a part of great companies, having endured
through organizational goals, through process, and through the people
who work there. In other words they argue that vision is part of the
culture and that culture more than single visionary leaders defines
success and sustainability. Along the way, they explore numerous myths
about what constitutes success. Their examples of great companies built
to last is worth the read.

Covey, Stephen R., Roger Merrill, and Rebecca R. Merrill.
First Things First: Every Day: Because Where You're Headed Is More Important Than How Fast You're Going. Fireside. 1997.
Cassette Edition 1994. Simon and Schuster Books
Combines
good insights with clear ideas about how to overcome debilitating
habits, learn to distinguish what is truly important in life, and focus
on people and relationships instead of things and schedules. The
authors remind us that where we're headed is more important than how
fast we're going. The time management techniques of are presented in an
easy-to-use format for daily use.

Covey, Stephen J.
The Seven Habits Of Highly Effective People: Powerful Lessons in Personal Change. Reprint Edition. Fireside. 1990.
Cassette Edition: 1997. Covey Leadership Center
A guidebook to achieving peace of mind by seeking the roots of human
behavior in character and by learning principles rather than just
practices. Clearly written and provides useful end of the chapter
exercises.

Cunningham, Ian.
The Wisdom Of Strategic Learning: The Self Managed Learning Solution (Developing Organizations). McGraw-Hill. 1994.
The
author focuses on strategic learning and its links direction to
cultural change by exploring the design, development, and
implementation of self-managed learning. In this new book, he writes
about his pioneering work in developing strategic learning. Showing the
need to go beyond vague definitions for 'learning organizations',
Cunningham advocates the value of a 'learning business' which
integrates learning with the strategic direction of the organization.
He offers practical examples of implementing strategic learning, using
self managed learning. For the organization, self managed learning has
a strategic advantage in creating a focused, active and committed team.
His approach is backed by evaluation research evidence and by its
success in organizations such as Shell in the Netherlands, the Hiram
Walker Group in the UK, and Valmet in Finland.
De Geus, Arie and Peter M. Senge.
The Living Company: Habits for Survival in a Turbulent Business Environment. Harvard Business School Press. 1997.
De
Geus, a former Royal Dutch/Shell Group executive, and Senge, catalyst
of the learning organization, stress that the longest-surviving
companies view their organizations as "living work communities" rather
than mere economic machines. As a strategy book, the Living Company
identifies critical characteristics that ensure survival and success in
a turbulent business environment.

Downes, Larry, Chunka Mui, and Nicholas Negroponte.
Unleashing the Killer App: Digital Strategies for Market Dominance. Harvard Business School Press. 1998.
A killer app is as a product or service that displaces older products
or services, and in the process destroys some industries but also
creates new ones. Some people call this emerging technology which
nowadays is changing far more rapidly than any time in the future. The
authors, thus, deal with CHANGE and how companies can harness it for
their own use. Specifically, Downes and Mui cite the doubling power of
the CPU (Moore's Law) and the power of network extensions (Metcalfe's
Law) as the basis for this phenomenal period of change, and they offer
twelve points for identifying and designing your company's own digital
strategy. The book also includes many concrete examples of how
companies discovered killer apps and implemented them successfully.
Most managers and executives are aware of the vast technological
changes with e-mail, the internet, and video-conferencing. This book is
particularly enlightening for technology-averse managers and
executives, giving them insight into the new power of this new kind of
strategy and offer them some tools with which to bring their
organizations forward in a digital future. Read excerpts of the book on
the Amazon.com page.

Drucker, Peter F.
The Executive in Action: Managing for Results, Innovation and Entrepreneurship, the Effective Executive. Harperbusiness. 1996.
Combines
the three books mentioned in the title with a new preface. Drucker
identifies and explains the practices, decisions, and priorities for
achieving executive effectiveness." Managing for Results explains
business strategy, showing how the existing business needs to focus on
opportunities rather than problems. Innovation and Entrepreneurship
analyzes the challenges and opportunities of America's entrepreneurial
economy, explaining what businesses, public institutions, and new
ventures have to know, learn, and do to create the successful business
of the future. The Effective Executive discusses the five practices and
habits that must be learned for executive effectiveness. The book is a
great compilation of Drucker's seminal management/leadership ideas.

Drucker, Peter F.
Managing in a Time of Great Change. Truman Talley Books. 1995.
Paperback Edition: Plume Books. 1998.
Cassette Edition:
1995. Dove Entertainment Inc.
In his preface, Drucker writes that there are the fundamental and
unpredictable changes that can happen such as the establishment of the
European Economic Community leading to economic stagnation and a weaker
world economy than the one of 1985. He is concerned about commitment to
action which takes place in the present yet leads to the future. And he
analogizes this larger economic perspective to executives who are paid
to take effective action. He claims they can only take effective action
by contemplating the present and by exploiting the changes that have
already happened.
Emerson, Ralph Waldo with Richard Whelan (Editor).
Self-Reliance: The Wisdom of Ralph Waldo Emerson As Inspiration for Daily Living. Random House. 1991.
Sometimes
we ignore seminal works from authors of the past, authors who have
transformed our lives. We include Emerson's Self-Reliance because the
book stands out in quiet memory as a way to live one's life amidst
frenetic changes and another way to develop inner strength that is
essential in full leadership development.
Fitz-Enz, Jac.
The 8 Practices of Exceptional Companies: How Great Organizations Make the Most of Their Human Assets. AMACOM. 1997.
The
importance of developing people in business is often acknowledged but
rarely fully understood or practiced. Jac Fitz-Enz offers concrete
proof from many case studies on how exceptional companies get such
quality. The focus here is on human relationships, or the white space
in organizational charts, as a way of increasing profits. There is a
direct correlation between people and profit. So the best practices
described touch upon the fundamental of high-performance companies and
their real operating strategies that bring together the human element
with the need to increase profits. Four of the 8 best practices
include: commitment to a core strategy, massive two-way communication,
innovation and risk, never being satisfied. Perhaps most important is
how the author shows managers to shift their attention from short-term
process improvement (reengineering, benchmarking, quality) toward
developing people, which is the only way to create long-term success.
Geraghty, Barbara with Michael Larsen and Fred Hills.
Visionary Selling: How to Get to Top Executives -- And How to Sell Them When You're There. Simon and Schuster Books: 1998
The authors present a new look at success in sales by focusing on
developing a long-term alliance with their customers. Specifically,
Visionary Selling shows how to sell effectively to top decision
makers by aligning yourself with the broader vision of top management
rather than giving a hard sell of a specific product The book also
explore ways to help you think like a CEO or other top-level
executive. Illustrated with lots of stories from experience, Geraghty
explains how to turn corporate gatekeepers into allies, how to use
Internet to research industries, how to approach executives through
e-mail, and how to create a great presentation that will interest key
executives.

Goleman, Daniel P.
Emotional Intelligence. Revised Edition. Bantam. 1997.
Cassette Edition: 1995. Audio Renaissance
Goleman
is a psychologist and science writer who details new discoveries in
brain research that support the importance of emotional stability for
success. He describes the discovery of a single neuron recently
discovered that bypasses the neocortex, where rational decisions are
made, and goes straight to the amygdala, the emotional center of the
brain where the primitive fight responses occur and are stored for
future use. Goleman contends that the more emotional dissonance stored
up during one's early years, the more the brain causes one to
overreact. If however, the emotions stored include restraint, empathy,
self-motivation, hope, optimism, then we acquire emotional intelligence
that serves us well for our whole lives. Goleman makes the case for
"emotional intelligence" being the strongest indicator of human
success. People who possess high emotional intelligence are the people
who truly succeed in work as well as play, building flourishing careers
and lasting, meaningful relationships. From a larger perspective,
Coleman offers insight into our "two minds"--the rational and the
emotional-- how they together shape our destiny. The best news is that
"emotional literacy" is not fixed early in life. Every business leader
has a stake in this compelling vision of human possibility.
Hesselbein, Frances, Goldsmith, M., & Beckhard, R., Eds.
The Leader of the Future: New Visions, Strategies, and Practices for the Next Era. Jossey-Bass Publication. 1996.
Paperback Edition: Jossey-Bass Publishers. 1997
The
book is about the future quality of our lives, businesses,
organizations, and society. It documents the leadership needed to move
us into the future. Twenty innovative leaders share their views on
successful leadership in business, government, and nonprofit
organizations. Assembled by the Peter F. Drucker Foundation, the book
contains 25 never-before-published leadership essays by today's top
players in the field, including Peter Drucker, Stephen Covey, Peter
Senge, and Rosabeth Moss Kanter.

Huffman, Jack.
Beyond Tqm : Tools and Techniques for High Improvement. Lanchester Press. 1997.
Huffman as director of quality management programs at the School of
Business, University of Wisconsin-Madison wants to the perceived value
of customers and increase day-to-day effectiveness organizations since
natural resources are becoming more limited. He broadens the definition
of customer to include employees and suppliers or investors within the
organization. He defines "effectiveness" as the way of doing the right
things right, with a minimum use of resources provided, and he
distinguishes this term from efficiency which mainly measures output:
the output versus input model. The authors is concerned with improving
all processes and improving customer satisfaction
He describes a number of tools that are useful in a team setting as
well as by individuals.
Jaworski, Joseph, and Betty S. Flowers (Editor), Peter Senge (Introduction).
Synchronicity: The Inner Path of Leadership. Berrett-Koehler Pub. 1996.
A guide to developing an essential leadership capacity: how we can
collectively shape our future. Jaworski defines leadership broadly,
including leaders in the community as the public and top level business
figures normally seen as leaders. The book has a moral basis probably
because the author's father was special Watergate prosecutor, Leon
Jaworski, who discussed with his son the absence of moral and ethical
standards at high levels. He uses his own story to create an entirely
new view of what leadership can be. When leaders are in a state of
commitment and surrender, he says, they begin to experience what is
called "synchronicity," or predictable miracles. By shifting from
viewing the world as made of things to seeing the world primarily
composed of relationships, leaders can enter a realm of endless
possibilities. The author wants us to see that leadership is about the
release of human possibilities.
Kaner, Sam with Lenny Lind, Catherine Toldi, Sara Fisk, and Duane Berger.
Facilitator's Guide To Participatory Decision-making. New Society Pub. 1996.
The authors explain how an effective facilitator navigates a group
through the "groan zone" of decision making and creates "participatory
values that lead to sustainable agreements." After reviewing the
basics, that is, the importance of listening, brainstorming, dealing
with difficult dynamics, and designing agendas, the authors focus on
the facilitator's most difficult task: building a consensus.

Kanter, Rosabeth Moss.
The Change Masters: Innovation & Entrepreneurship In The American Corporation. Simon & Schuster. 1985.

Kanter, Rosabeth Moss.
When Giants Learn to Dance. Rep Edition. Touchstone books, 1990.
The
definitive guide to today's new management strategies and techniques.
Kanter
shows how the truly innovative companies are leading the way, and how
"giants" are actually joining this "post-entrepreneurial revolution."

Kanter, Rosabeth Moss, Barry A. Stein, and Todd D. Jick.
The Challenge Of Organizational Change: How Companies Experience It and Leaders Guide It. Free Press. 1992.
The
authors examine the organization most amenable to change and show how
this kind of organization is best able to meet the challenges of Change
Management. They discuss individuals, teams, and group work as well as
the organization itself. They also discuss managers who should have a
new team-oriented approach.

Karp, Hank.
Personal Power: An Unorthodox Guide To Success. New York: American Management Association. 1985. (out of print but used copies can be searched through Amazon.com)
Defining power as "the ability to get all you want from the
environment, given what is available," Karp further claims that there
is nothing evil or awesome about power. Rather, he asserts, power is
the foundation of organization effectiveness and one of the essential
forces in maintaining and developing strong, productive organizations
and positive working relationships.

Karp, H.B.
The Change Leader: Using a Gestalt Approach With Work Groups. Pfeiffer & Co. 1995.
More about change management and leadership and a new method for getting others to understand and appreciate change.

Katzenbach, Jon R.
Teams at the Top: Unleashing the Potential of Both Teams and Individual Leaders. Harvard Business School Press. 1997.
A good follow-up to the author's best-seller, listed below: The Wisdom
of Teams. Here Katzenbach argues with interesting descriptions and a
clear conceptual framework how important it is for CEOs to create
executive teams in actions not just words. The notion of teamwork at
the top level is difficult because of cultural bias on individual
accountability, but the author shows how and when to alternate among
three types of management structures: individual leadership, single
leader with work groups (the more common forms of management
structure), and real executive team efforts (that often occur behind
the scenes in crises). Perhaps most important is the author's
description of how to recognize when executive team effort is preferred
and when single leadership directing a working group fits best. There
are lots of stories and examples that prove good reading.

Katzenbach, Jon R. and Douglas K. Smith.
The Wisdom Of Teams: Creating The High-performance Organization. Harperbusiness. 1994.
Cassette Edition: 1994. Harper Audio
These
authors group teams into three types according to their function: teams
that do things (an operational team), teams that recommend things (an
advisory group), and teams that actually run things (a quality team).
They also examine five types of groups � working groups, pseudo-groups,
potential teams, real teams, and high-performance teams. In addition,
they offer a definition of a team as "a small number of people with
complementary skills who are committed to a common purpose, performance
goals, and [an] approach for which they hold themselves accountable."
Most valuable are the examples. They discuss 45 teams, 20 in close
detail.

Kerr, Steven. Ed.
Ultimate Rewards: What Really Motivates People to Achieve. Harvard Business School Press. 1997.
A
great collection of articles on harnessing the power of people to do
their best work. Edited by GE chief learning officer, Kerr, this
includes known contributing authors such as Peter Drucker, Rosabeth
Moss Kanter, Ronald Heifetz, and others. The articles examine the
sources of motivation and offer numerous strategies for compensating
employees and driving organizational excellence: power, accountability,
responsibility, organizational culture, coaching, team work,
incentives, goal setting, and employee ownership. The book tackles many
of the hard issues and controversial questions about how to reward,
what to reward, and who should reward.

Kotter, John P.
Leading Change. Harvard Business School Press. 1996.
Kotter looks closely at why change often fails in corporations. Arguing
that change is often imposed from the outside without consideration to
behavior, Kotter identifies common mistakes made when trying to bring
about change, and he offers an eight-step solution: 1) increase a sense
of urgency with competition analysis and potential crisis
identification, 2) create a change team, 3) articulate your vision;, 4)
communicate that vision along with strategies and expected behavior, 5)
identify and remove obstacles to change all the while encouraging risk
taking, 6) recognize and reward short-term successes, 7) identify
people who are able to implement the change, and 8) dovetail the change
into the culture for long-term success. Most importantly, Kotter links
change with a new kind of leadership and encourages the process of
life-long learning. And he backs up his theory with examples of
companies who have managed change for the better.

Kouzes, James M., Barry Z. Posner, and Tom Peters.
Credibility: How Leaders Gain And Lose It, Why People Demand It. Reissue. Jossey-Bass. 1995.
Cassette Edition: 1995. Simon and Schuster Books
Lots
of concrete details and stories. Based on surveys of more than 15,000
people, 400 case studies, and 40 in-depth interviews, the book shows
why leadership is above all a relationship�with credibility as the
cornerstone. The authors reveal the six key disciplines and related
practices that strengthen a leader's capacity for developing and
sustaining credibility.

Krakauer, Jon.
Into Thin Air: A Personal Account of the Mount Everest Disaster. Anchor Books. 1998.
Cassette Abridged Edition: 1996. Random House.
Why
would a bestseller personal account of an expedition to Everest being a
leadership bibliography? Precisely because it offers a deep look at
inner motivation, the desire to succeed, and the failure to assess
larger consequences that might have been foreseen. In writing the book,
Krakauer also admits to that failure and forces us to take a larger
look at risk-taking, multiple options, and our vision�especially as it
might affect others. You can't put the book down as Krakauer describes
his experience on this disastrous 1996 climb that ultimately led to the
deaths of friends and other climbers, all involved in the new
commercialization of mountain climbing. We see the author's passion for
climbing and desire to scale this legendary peak. We see that passion
in others. And we also see how little help technology is when
confronting this challenge on the edge of the world. A true adventure
story that allows us to look at leadership and the lack of it, all
without endangering our own lives.
Mattimore, Bryan W.
99% Inspiration: Tips, Tales & Techniques for Liberating Your Business Creativity. AMACOM. 1993.
One
of R.E. Brown's Nine Leadership Behaviors includes creativity, which is
being seen more and more as a valuable resources for unleashing new
ideas in business. Mattimore's book is a practical guide to help
unleash creative strength in a business setting. And the author's
stories are great examples of how creativity has opened up new
possibilities in the past. Combining concepts and examples, the author
uses an engaging style to make the reading fun and informative, and
more importantly it stimulates your own ideas about how to increase
creativity in your own organization. See a related book on creativity
by Denise Shekerjian.

Mellander, Klas.
The Power Of Learning: Fostering Employee Growth. IPM. 1993.
Co-published
with the American Society for Training and Development, this book
details five aspects of learning that enrich the concept far beyond
common definitions of it as an abstract term. It describes the
discovery process and how to find your own path to learning and
knowledge. Particularly good is the section in chapter 4 on
collaborative learning and mindmapping. It gives the practicalities and
business benefits of learning with an emphasis on how individuals,
teams, and organizations actually learn.

Meyer, Christopher and Stan Davis.
Blur: The Speed of Change in the Connected Economy. Addison-Wesley Pub Co. 1998.
Meyer
and Davis examine closely the changes facing corporate reality. They
argue for a period of unprecedented change that requires immediate,
creative attention. Their examples of new kinds or different kinds of
success - including amazon.com and selling manias- show the necessity
of steeping away from conventional thinking if companies are to be
successful. They call this new economy, "Blur," since it is known by
its speed (time shrinks because of instantaneous communication), by its
interconnections (space shrinks with emerging technology such as the
Web, e-mail, pagers, etc.) and by its intangibles (mainly knowledge
made mobile through the other two). Certainly a guide to surviving in
the new economy, and one whose title emphasizes what we all feel at
times, dizzy from the blur of things.

McCall, Morgan W.
High Flyers: Developing the Next Generation of Leaders. Harvard Business School Press. 1997.
Challenges
conventional wisdom about grooming executives for top positions.
Presents a strategic framework for identifying and developing future
executives. Helps in finding the hidden talents among senior managers
which includes looking for people with capabilities to run the business
in the future, not just for today. High flyers are people who have the
ability to learn from their experiences and remain open to continuous
learning.
Peters, Tom and Robert Waterman.
In Search of Excellence: Lessons from America's Best-Run Companies. Reissue Edition. Warner Books. 1988.
This
book became one of the "Bibles" of American management since it was
originally published in 1982. Peters presents eight specific management
principles common to successful companies based on extensive research
and case studies.

Peters, Tom.
Thriving on Chaos: Handbook for a Management Revolution.
Reprint Edition. HarperCollins. 1991.
Cassette Edition: 1987. Random House
Peters
offers 50 specific courses of action essential to corporate survival in
the (turbulent economic/political world. Useful as a hands-on guide to
coping with uncertainty and change. His style, as always, is energetic
and provocative.
Rackham, Neil.
Spin Selling. McGraw-Hill Book Company: 1988.
Cassette Edition Abridged. HighBridge Company: 1998
The
SPIN method of sales is researched based � more than 35,000 sales calls
over 12 years-- shows why more complex sales require a new and
different set of skills from those used for small sales. SPIN is an
acronym for Situation, Problem, Implication, Need-payoff. Rackham
explains the SPIN strategy, using real examples and case studies. The
SPIN method has been successfully used by many sales people since the
book first appeared in 1988.

Rackham, Neil.
The Spin Selling Fieldbook: Practical Tools, Methods, Exercises, and Resources. McGraw-Hill Book Company: 1996.
An easy-to-read field book that takes you through the process of
Rackham's classical 1988 sales book, Spin Selling. With lots of stories
about big customers (Motorola, AT&T, and Johnson & Johnson),
this guide first summarizes and updates the basics of the original book
on his research-based sales method. There are plenty of individual and
group exercises which allow salespeople and their
managers to assess their selling strengths and identify areas for
improvement. An excellent planning tool for complex service sales that
usually lengthy process.
Schwartz, Peter.
The Art of the Long View: Planning for the Future in an Uncertain World. Doubleday. 1996.
An essential guide for leaders from a futurist and head of an
international think tank. A powerful tool for developing strategic
vision, this book reveals how to navigate the future by applying the
intuitive story-telling skills. Schwartz contends that only stories, or
scenarios, increase our ability to visualize different kinds of
futures. The author outlines the scenario approach, describing the
process and tools for any company or organization to develop a
strategic vision. The techniques, originally developed within
Royal/Dutch Shell, are based on many of Schwartz's firsthand scenario
exercises with leading institutions and companies such as the White
House, EPA, Bell South, PG&E, and the International Stock Exchange.
This paperback edition includes a User's Guide and a summary of each
major section.

Schwarz, Roger M.
The Skilled Facilitator: Practical Wisdom for Developing Effective Groups. Jossey-Bass. 1994.
Schwarz
draws on his own extensive facilitation experience and insight to bring
together theory and practice, creating a comprehensive reference for
anyone whose role is to guide groups toward realization their creative
and problem-solving potential. The book includes simple but effective
ground rules for governing group interaction. Specifically, he
describes what to say to a group and when to say it so they stay on
track and keep moving toward the goal. He also offers techniques for
starting and concluding meetings well, and many practical methods for
handling emotions when they arise in a group context,. He details a
diagnostic approach for helping facilitators and group members identify
and solve problems that can undermine the group process. Overall, the
book provides a clearly defined set of basic principles to help
facilitators develop sound responses to many unpredictable situations.
It also includes an interesting section on facilitative leadership.

Senge, Peter M.
The Fifth Discipline: The Art And Practice Of The Learning Organization. Doubleday. 1990.
Paperback Edition:Currency/Doubleday. 1994.
Cassette Edition: 1994. Bantam Doubleday Dell Pub
Senge proposes to change organizations with five disciplines that will
make them competitive: systems thinking, mental models, personal
mastery, team learning and shared vision. These disciplines create an
organization that taps into the creative potential of employees and
encourages building a learning organization. Unlike many management
books with quick fixes, this book delves deeply, is well written, and
full of stories and examples of how to generate leaders as well as new
levels of thinking, of managing, of personal and inter-personal
integrity.

Senge, Peter M. (Ed.), Charlotte Roberts, Richard B. Ross, Bryan Smith, and Art Kliner.
The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization Currency/Doubleday. 1994.
The sequel to Senge's original Fifth Discipline and a guide book for
people who want to know how to build a learning organization. Moves
elegantly between concepts and every day reality. Bridging the gap
between text and context, The Fifth Discipline Fieldbook offers
everyone a deep and refreshing look at what work can be and should be.
The authors ground their stories, examples, exercises in five
conceptual touchstones�personal mastery, mental models, shared vision,
team learning, and systems thinking. And these disciplines accurately
reveal three core tasks in leadership: looking at self, developing
others, and seeing the larger picture in order to chart a meaningful
course. Stories enliven the ideas while examples and exercises offer
practical models to use in any organization. Generous side margins,
different colored ink, and graphic icons are visual treats as well as
immediate graphic guides. And the narrative references to related
issues make reading the book more intuitive, more interesting. In fact,
these physical details model the whole point of the book--that learning
is essential for sustainable growth, for organizational and personal
development.

Shekerjian, Denise. Shekerjian, Denise.
Uncommon Genius: How Great Ideas Are Born. Reissue Edition. Penguin. 1991.
When
we speak about increasing creativity and learning within the framework
of business, we tend not to think of the genius awards given each year
by the MacArthur Foundation. Yet, it is precisely in this unusual place
that we see how leaps of creative thinking by single individuals can
transform their world. In her book, Shekejian interviews forty
MacArthur recipients in an attempt to discover "how great ideas are
born." And all the attributes of great leaders we discuss in our Nine
Behaviors of Leadership Program can be seen: being open to multiple
options and new possibilities; taking risks; being able to motivate and
empower others; and displaying vision and passion for work that is
ignited with stretching personal creativity. More important than these
common, abstract leadership characteristics, however, is Shekerjian's
ability to tell their stories that reveal concretely how the creative
process works with different people in different fields. Nurturing your
own creative genius is an essential part of developing leadership, and
this book offers engaging tales of people who broke barriers, boxes,
and formal structures to do new and exciting things. Though she makes
no direct applications to the business world, her description of the
creative process is directly analogous to the kind needed in today's
business world as continual unexpected challenges present themselves.
See a related book on creativity in business by Bryan Mattimore.

Stewart, Thomas A.
Intellectual Capital: The New Wealth of Organizations. Doubleday. 1997.
As an editor of Fortune magazine, Stewart brings knowledge and insight
into his definition of intellectual capital. By coupling the notions of
intellect with capital, he stimulates the reader to look deeply at a
real balance of products, process, and people. Understanding the true
nature of intellectual wealth, helps companies achieve the synergy,
flexibility and strength they need to stay competitive. His book
describes trends and offers stories and interwoven more personal
guidelines for leaders and followers and many different types of
organizations. Despite its new ways of looking at things theoretically,
the book is practical showing a different perspective on what companies
do and how to lead them.
Tichy, Noel M. and Eli Cohen.
The Leadership Engine: How Winning Companies Build Leaders at Every Level. HarperBusiness. 1997.
Cassette Edition: 1997 HarperCollins Publisher
Offers insightful examples of winning companies who develop dynamic
leadership at every level with a strong commitment of leaders teaching
leadership. These companies become a leadership engine that perpetuates
success because teaching leadership habituates everyone to the practice
of developing good ideas, instilling those values that support
implementation of ideas, and generate positive energy in themselves and
others. Includes a useful appendix with leadership activities.
Watkins, Karen E. and Victoria J. Marsick.
Sculpting The Learning Organization: Lessons in the Art and Science of Systemic Change (Jossey-Bass Management). Jossey-Bass. 1993.
The
authors emphasize the practice rather than theory of team learning,
describing five processes: framing, reframing, integrating,
experimenting, and crossing boundaries. But they also acknowledge that
the process is messy, fragmented before or during the process as it
becomes synergistic and continuous. The book shows how people learn and
how Human Resources or managers can support that learning.
Individual learning stimulates group and organizational learning in
areas such as employee involvement, self-directed teams, and balance
between work and home life. There are eighteen case studies featuring
companies such as AT&T, IBM, and Esso Petroleum that provide
detailed examples.

Waterman, Robert H., Jr.
What America Does Right: Learning From Companies That Put People First. W.W. Norton & Co. 1994.
Co-author
of In Search of Excellence, Waterman. presents several case histories
of top-quality companies dramatizing how people have been unleashed as
the ultimate business weapon. His book convincingly shows the best top
executives are those who rely on the power in people throughout the
organization. Waterman also shows that innovation is the route to
quality, sales, and profitability.

Wheatley, Margaret J.
Leadership and the New Science: Learning About Organization from an Orderly Universe. Reprint Edition. Berrett-Koehler Pub. 1994.
Cassette Edition: 1996. Ten Speed Pr Audio
The
author shows how the revolutionary discoveries in quantum physics,
chaos theory, and biology provides insights for transforming how we
design, lead, and
manage organizations. Just as our understanding of the universe is
being radically altered by these new discoveries and theories, Wheatley
applies the insights of the new sciences to help us apply these
concepts to management issues of organizing work, people, and life. She
looks at dialectical issues that most of us find difficult: change
versus order, autonomy versus control, flexibility versus structure,
innovation versus planning. The book is useful for organization going
through Change Management or trying to incorporate Intelligent
Risk-Taking and use Multiple Option Thinking.

Wilson, Jeanne M., Jill George, Richard S. Wellins, and William C. Byham.
Leadership Trapeze : Strategies for Leadership in Team-Based Organizations. The Jossey-Bass Management Series. Simon & Schuster. 1994.
Helps managers understand their changing roles in creating a more
empowered culture through self-directed teams. Using interviews with
leaders of self-directed teams, the authors show how others have
successfully embraced change and acquired new behaviors to succeed as
their teams have developed and matured.
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